Privacy & Cookies

Privacy & Cookies

This privacy policy sets out how Oerton Simm uses and protects any information that you give Oerton Simm when you use this website.

Oerton Simm is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Oerton Simm may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24/05/2018. As well as this Privacy Policy, your privacy is protected by law. The General Data Protection Regulation (GDPR) that comes into effect on the 25/05/2018 ensures that we use your personal information only if we have a proper reason to do so. This would include sharing your personal information with third parties. The law says that we must have one or more of the following reasons for using your data:

  • to fulfil a contract we have with your to provide our services
  • where it is our legal duty
  • when it is in our legitimate interest (this is when we have a business reason to use your information)
  • when you consent to the use of the data

What are your rights?

Under the GDPR you have the following rights;

1. Right to be informed - we do this by making this privacy policy available to you.

2. Right of access - you are entitled to know what details we hold about you and why.

3. Right of rectification - we must correct or update details that we hold about you if they are no longer correct.

4. Right to be forgotten - you have the right to ask us to erase all of the personal data that we may be holding. Any request for your data to be deleted will be decided on a case by case basis. Any such request must be made in writing to Oerton Simm.

5. Right to restrict processing - you have the right to ask us to stop processing your data.

6. Right of Data Portability - you have the right to obtain and reuse the data that you have provided to us.

7. Right to object - you have the right to object to us processing your data in relation to direct marketing and or profiling. Although you can withdraw your consent it may be lawful for us to process your data on another legal basis.

8. Rights in relation to automated decision making and profiling - we do not use this in any event.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including postal address, email address, contact telephone numbers. We will ask for details of your financial circumstances if relevant to your case.
  • Other information relevant to your case

What we do with the information we gather

  • We require this information to understand your individual circumstances and provide you with a better service, and to enable us to advise and represent you as best we can.
  • Internal record keeping.We may contact you by email or phone, or occasionally by text message. This will never be for marketing purposes, and will only be in relation to your case.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

By using this Site you agree to the use of cookies. You can choose to manage the cookies we use on this site through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this Site, but you can remove them using your browser settings.

Preventing cookies is likely to impact the functionality or performance of this site, or prevent you from using certain services provided through it. If you choose to prevent cookies, we cannot guarantee access to the services provided through this site or be sure how this site will perform during your visit. Doing so may also affect our ability to update this site to cater for user preferences and improve its performance.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Inspecting your data

Under the GDPR you have the right to request a copy of the information that we hold about you. This is called a Subject Access Request (SAR). You request must be made in writing to Oerton Simm. If we do hold personal data we will respond to your request within 1 calendar month. We will provide the following information; confirmation that your data is being processed; verification of the lawfulness and purpose of the processing; confirmation of the types of personal data being processed; confirmation of the type of recipient to which the data has or will be disclosed. We may need to ask you to provide identification to prove who you are in order to access your data.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.